<Digital Heroes> That's what we are at BBVA en España. So happy we made it to the finals on the CPD Awards under the category of Mobile Maestro. Although we didn't win we had such an amazing time in Fort Worth learning about Quantum Metric new features and other Customer Success Stories. Can't wait to see what Felix AI will bring to the table! 🐈

Attending #QuantumLEAP26 this week, and the unveiling of Felix Agentic was a major highlight! 🚀 After the keynote, I had the opportunity to lead an executive roundtable on AI-driven experiences, one thing is clear: leaders want AI that drives measurable outcomes, not just incremental insights. 📈

Another great Quantum Metric LEAP! In today’s world Digital Analytics will make or break you. But it’s more than just “crunching the numbers” it’s being as close to the customer as you can. LEAP is special because it allows us to connect with industry peers to share ideas, and solve problems right then and there.

Feeling energised after spending the day at Quantum Leap London. It's incredible to see how leading teams are transforming data into real business impact with the help of AI. Really grateful for the conversations, ideas, and inspiration. #QuantumLeap #data

Rolling out a new analytics platform while a mobile app and data ecosystem are still evovling is complex work. Last week, that work paid off. Our team at Aritzia received the Mobile Maestro Award at the LEAP Conference. 🎉 This recognition reflects months of thoughtful exploration and execution as we implemented Quantum Metric for Aritzia’s new mobile app.

The pace of change in digital is accelerating - and customer expectations are evolving just as quickly. I recently joined digital and product leaders at Quantum LEAP 2026 hosted by Quantum Metric. A theme that came through clearly: teams that succeed are the ones able to combine AI, behavioral analytics, and real-time customer insights to quickly move from identifying friction to improving the experience.

Customer obsession × customer obsession = Innovation. When a customer-obsessed bank U.S. Bank partners with a customer-obsessed technology team Quantum Metric, innovation becomes inevitable. One of the key ideas I shared during my session at the conference. Too often organizations stop at insights. But the real opportunity is in acting on insights not admiring it.

This past week, I was honored to represent #LumenTechnologies and the work of our personalization team at Quantum Leap. This was an incredible experience to meet other leaders and share our viewpoints on the rapidly evolving landscape of digital experiences in the AI era. From conference hall cows to armadillo racing, you all know how to throw one hell of a conference!

Quantum LEAP London done for 2026 🎯 A full day of sessions and a lot to bring back to the team. 📈 AI-referred traffic is up 111% YoY and converts better than average, but users are 2x more likely to leave if they hit any friction. The opportunity isn't just driving AI traffic, it's making sure the experience is ready for it when it arrives.

Great American Insurance Group Customer Insights & Analytics (CI&A) team attended Quantum LEAP 26, and it was a very fun and productive conference. We’ve attended several LEAP conferences over the years, and this one truly stood out. If you didn’t make it this year, I highly recommend putting Quantum LEAP 27 on your calendar.

<Digital Heroes> That's what we are at BBVA en España. So happy we made it to the finals on the CPD Awards under the category of Mobile Maestro. Although we didn't win we had such an amazing time in Fort Worth learning about Quantum Metric new features and other Customer Success Stories. Can't wait to see what Felix AI will bring to the table! 🐈

Attending #QuantumLEAP26 this week, and the unveiling of Felix Agentic was a major highlight! 🚀 After the keynote, I had the opportunity to lead an executive roundtable on AI-driven experiences, one thing is clear: leaders want AI that drives measurable outcomes, not just incremental insights. 📈

Another great Quantum Metric LEAP! In today’s world Digital Analytics will make or break you. But it’s more than just “crunching the numbers” it’s being as close to the customer as you can. LEAP is special because it allows us to connect with industry peers to share ideas, and solve problems right then and there.

Feeling energised after spending the day at Quantum Leap London. It's incredible to see how leading teams are transforming data into real business impact with the help of AI. Really grateful for the conversations, ideas, and inspiration. #QuantumLeap #data

Rolling out a new analytics platform while a mobile app and data ecosystem are still evovling is complex work. Last week, that work paid off. Our team at Aritzia received the Mobile Maestro Award at the LEAP Conference. 🎉 This recognition reflects months of thoughtful exploration and execution as we implemented Quantum Metric for Aritzia’s new mobile app.

The pace of change in digital is accelerating - and customer expectations are evolving just as quickly. I recently joined digital and product leaders at Quantum LEAP 2026 hosted by Quantum Metric. A theme that came through clearly: teams that succeed are the ones able to combine AI, behavioral analytics, and real-time customer insights to quickly move from identifying friction to improving the experience.

Customer obsession × customer obsession = Innovation. When a customer-obsessed bank U.S. Bank partners with a customer-obsessed technology team Quantum Metric, innovation becomes inevitable. One of the key ideas I shared during my session at the conference. Too often organizations stop at insights. But the real opportunity is in acting on insights not admiring it.

This past week, I was honored to represent #LumenTechnologies and the work of our personalization team at Quantum Leap. This was an incredible experience to meet other leaders and share our viewpoints on the rapidly evolving landscape of digital experiences in the AI era. From conference hall cows to armadillo racing, you all know how to throw one hell of a conference!

Quantum LEAP London done for 2026 🎯 A full day of sessions and a lot to bring back to the team. 📈 AI-referred traffic is up 111% YoY and converts better than average, but users are 2x more likely to leave if they hit any friction. The opportunity isn't just driving AI traffic, it's making sure the experience is ready for it when it arrives.

Great American Insurance Group Customer Insights & Analytics (CI&A) team attended Quantum LEAP 26, and it was a very fun and productive conference. We’ve attended several LEAP conferences over the years, and this one truly stood out. If you didn’t make it this year, I highly recommend putting Quantum LEAP 27 on your calendar.

<Digital Heroes> That's what we are at BBVA en España. So happy we made it to the finals on the CPD Awards under the category of Mobile Maestro. Although we didn't win we had such an amazing time in Fort Worth learning about Quantum Metric new features and other Customer Success Stories. Can't wait to see what Felix AI will bring to the table! 🐈

Attending #QuantumLEAP26 this week, and the unveiling of Felix Agentic was a major highlight! 🚀 After the keynote, I had the opportunity to lead an executive roundtable on AI-driven experiences, one thing is clear: leaders want AI that drives measurable outcomes, not just incremental insights. 📈

Another great Quantum Metric LEAP! In today’s world Digital Analytics will make or break you. But it’s more than just “crunching the numbers” it’s being as close to the customer as you can. LEAP is special because it allows us to connect with industry peers to share ideas, and solve problems right then and there.

Feeling energised after spending the day at Quantum Leap London. It's incredible to see how leading teams are transforming data into real business impact with the help of AI. Really grateful for the conversations, ideas, and inspiration. #QuantumLeap #data

Rolling out a new analytics platform while a mobile app and data ecosystem are still evovling is complex work. Last week, that work paid off. Our team at Aritzia received the Mobile Maestro Award at the LEAP Conference. 🎉 This recognition reflects months of thoughtful exploration and execution as we implemented Quantum Metric for Aritzia’s new mobile app.

The pace of change in digital is accelerating - and customer expectations are evolving just as quickly. I recently joined digital and product leaders at Quantum LEAP 2026 hosted by Quantum Metric. A theme that came through clearly: teams that succeed are the ones able to combine AI, behavioral analytics, and real-time customer insights to quickly move from identifying friction to improving the experience.

Customer obsession × customer obsession = Innovation. When a customer-obsessed bank U.S. Bank partners with a customer-obsessed technology team Quantum Metric, innovation becomes inevitable. One of the key ideas I shared during my session at the conference. Too often organizations stop at insights. But the real opportunity is in acting on insights not admiring it.

This past week, I was honored to represent #LumenTechnologies and the work of our personalization team at Quantum Leap. This was an incredible experience to meet other leaders and share our viewpoints on the rapidly evolving landscape of digital experiences in the AI era. From conference hall cows to armadillo racing, you all know how to throw one hell of a conference!

Quantum LEAP London done for 2026 🎯 A full day of sessions and a lot to bring back to the team. 📈 AI-referred traffic is up 111% YoY and converts better than average, but users are 2x more likely to leave if they hit any friction. The opportunity isn't just driving AI traffic, it's making sure the experience is ready for it when it arrives.

Great American Insurance Group Customer Insights & Analytics (CI&A) team attended Quantum LEAP 26, and it was a very fun and productive conference. We’ve attended several LEAP conferences over the years, and this one truly stood out. If you didn’t make it this year, I highly recommend putting Quantum LEAP 27 on your calendar.