March 4-6

Fort Worth, TX

Without
barriers.

March 4-6

Fort Worth, TX

Without
barriers.

March 4-6

Fort Worth, TX

Without
barriers.

Why attend Quantum LEAP 2026?

Quantum LEAP is an annual conference, run by Quantum Metric, that brings together global digital experience leaders to share, learn, and grow.

Why attend Quantum LEAP 2026?

Quantum LEAP is an annual conference, run by Quantum Metric, that brings together global digital experience leaders to share, learn, and grow.

Connect and collaborate.

Join peers across industries who are reshaping digital. Share ideas, compare journeys, and discover how others are achieving faster insights and customer-first impact.

Fuel your vision.

Hear bold perspectives from innovators shaping the next era of digital. Get inspired by stories of AI in action and walk away with fresh ideas you can apply right away.

Level up your skills.

Get hands-on with platform experts. Build the confidence and skills to harness instant insights without technical hurdles or delays.

Expand what’s possible.

Explore partner innovations in VoC, experimentation, CDPs, and cloud. See how a true Customer 360 breaks down silos and drives smarter execution across your ecosystem.

Connect and collaborate.

Join peers across industries who are reshaping digital. Share ideas, compare journeys, and discover how others are achieving faster insights and customer-first impact.

Fuel your vision.

Hear bold perspectives from innovators shaping the next era of digital. Get inspired by stories of AI in action and walk away with fresh ideas you can apply right away.

Level up your skills.

Get hands-on with platform experts. Build the confidence and skills to harness instant insights without technical hurdles or delays.

Expand what’s possible.

Explore partner innovations in VoC, experimentation, CDPs, and cloud. See how a true Customer 360 breaks down silos and drives smarter execution across your ecosystem.

What you’ll talk about.

Innovation & Agentic AI

Join these sessions to hear from industry thought leaders who will share key trends and cutting-edge technologies shaping the future of digital work.

Digital optimization

The best organizations know you’re never done improving. Hear from product leaders about their approach to making what works even better.

CX breakthroughs

Discover how to effectively monitor and diagnose issues within the customer journey. Learn how to identify pain points, implement solutions, and track key performance indicators (KPIs).

Adoption & empowerment

Learn how your peers are driving platform adoption, fostering internal champions, and empowering teams.

The future-proof tech stack

Delve into strategies for building a resilient, scalable, and adaptable tech infrastructure by integrating Quantum Metric.

Letter to convince your boss.

Letter to convince your boss.

Expert-led hands on training.

Quantum
Metric
University

Why QMU?

Learn.

 

Quantum Metric experts will guide you step-by-step through a variety of common use cases in the QM platform.

Engage.


Instead of passively listening to a recording, get hands-on experience and ask your questions during the live instruction.

Assess.


Take stock of where you were before the session, and what you’re able to take home with the guaranteed learning from each session.

Practice.


Put the skills you pick up to use before you leave LEAP, share what you've learned with your colleagues and implement better practices in your QM subscription.

Expert-led hands on training.

Quantum Metric

University

Why QMU?

Learn.

 

Quantum Metric experts will guide you step-by-step through a variety of common use cases in the QM platform.

Engage.


Instead of passively listening to a recording, get hands-on experience and ask your questions during the live instruction.

Assess.


Take stock of where you were before the session, and what you’re able to take home with the guaranteed learning from each session.

Practice.


Put the skills you pick up to use before you leave LEAP, share what you've learned with your colleagues and implement better practices in your QM subscription.

QMU Tracks

See QMU Sessions on the agenda →   



This year you’ll be able to attend the courses most interesting to you. We’ve designed sessions intended for those with different levels of experience with the Quantum Metric platform. Across each level of instruction, you’ll learn valuable skills that will help you level up your Quantum Metric know-how.

Mastering the Basics of Quantum Metric

These courses focus on using features of Quantum Metric like dashboards, journeys, heatmaps & FelixAI to identify areas of friction and opportunity to improve your digital experience. Courses in this track are intended for those new to Quantum Metric or who are not yet comfortable with the products showcased in each course.


Advanced Analytics

Ready to dive deeper? We’re excited to offer three courses that help you go beyond the basics and uncover deep insights that drive action. Courses in this track will help you leverage things like custom metrics across dashboards and interactions and learn how to level-up your alerts with dimensional alerting and reporting.


Data and Configuration

Looking for something a little more “technical”? Courses in this track will focus on how you can configure your Quantum Metric subscription, events and more to set your teams up for success. We’ll cover topics including increasing data parity between systems, leveraging AI to create detailed events at scale and using the Felix API to enhance user attributes.


Attendance of QMU Workshops at LEAP requires Quantum Metric platform access and is available as a $79 add-on to your Quantum LEAP ticket.

Frequently asked questions.

  • Who attends Quantum LEAP?

    Attendees of Quantum LEAP are dynamic digital leaders across industries including retail, travel & hospitality, banking & insurance, telecommunications, healthcare, entertainment, quick service restaurants, gambling & gaming, and more.


    Attendees also span across teams including:

    • Product
    • Digital
    • Data & Analytics
    • CX/UX
    • Mobile & Native Application
    • Technology/IT

  • What is the cost to attend?

    Conference Pass

    • Admission to LEAP is $599.00

    Quantum Metric University 

    • $79 add-on. Enjoy classroom-style hands-on instruction from platform experts exclusively offered at Quantum LEAP or in Quantum Metric’s professional services offering.

  • How should I plan my travel to Quantum LEAP?

    Flight: Attendees will fly into either Dallas Fort Worth International airport or Dallas Love Field Airport.

    • LEAP ticket holders should arrive in time to check in before the Welcome Reception at 5:00 pm on Wednesday, March 4.
    • QMU + LEAP ticket holders should plan outgoing travel after QMU concludes  at 1:00 pm on Friday, March 6.

    Hotel: Book your stay within LEAP’s discounted room block at the Omni Fort Worth.